Customising Feedback Requests

Your feedback emails are the first point of contact when customers are asked to leave a review through Feefo. These can be easily customised to your aud...
Customising your feedback forms couldn’t be easier – our editor makes it simple to change wording, add custom questions* and preview what the form will lo...
Reminder email  The feedback reminder request is an optional feature that allows you to send an additional email or text* to a customer who has receive...
The ‘Not tried yet’ option on your feedback form allows customers who have received a feedback request but haven’t had a chance to use the product yet to p...
Testing campaigns  The Test Campaign feature within the Hub allows you to preview what your feedback email(s) will look like before they’re sent out ...