Customising Feedback Requests

Your feedback emails are the first point of contact when customers are asked to leave a review through Feefo. These can be easily customised to your audie...
Customising your feedback forms couldn’t be easier – our editor makes it simple to change wording, add custom questions* and preview what the form will loo...
The feedback reminder request is an optional feature that allows you to send an additional email or text* to a customer who has received your first feedbac...
The ‘Not tried yet’ option on your feedback form allows customers who have received a feedback request but haven’t had a chance to use the product yet to p...
The Test Campaign feature within the Hub allows you to preview what your feedback email(s) will look like before they’re sent out to your customers.   ...