Additional Feedback Options

What are Custom Questions?  Custom Questions allow you to ask more than one question on the feedback form. This allows you to find out more about your c...
What is Net Promoter Score (NPS)?  NPS allows you to get an instant snapshot of how customers feel about your business and their loyalty to your brand. ...
What is Feefo SMS?  Feefo SMS allows you to send feedback requests straight to your customers’ mobile phones. Just like your feedback request emails, yo...