Introduction to Feefo

The Feefo feedback process typically involves the following steps: Feefo collects feedback about your business by sending a feedback request email t...
Your first step to using Feefo is setting up your account.  When joining Feefo, our On-Boarding Team will take you step-by-step through what’s needed, e...
To send your customers a feedback email request, Feefo needs to know who your customers are, what they’ve purchased and when.  There are several different...
This article looks at the steps customers follow when leaving feedback on Feefo. By default, the customer is sent a feedback request email with the subj...
The feedback data collected by Feefo is presented in two different ways: A detailed record of all individual star ratings and comments ...
Here we take a look at why and how you should reply to customer feedback. After a customer has left a review you have the option to reply to their fe...
Feefo is an independent feedback service used by businesses that care about honesty, integrity and doing the best that they can for their custome...
Feefo offers a large selection of example badges that can be added to your materials to display an up-to-date readout of your service and product rati...
This article examines the benefits of adding Feefo reviews to your social media pages. Knowing how a business communicates with and answers questi...
Adding Feefo reviews to your web pages makes it easy for visitors to see how previous customers have rated your service and products which will help them...
Feefo is committed to ensuring that every merchant using Feefo is aware of best practice and the methods for achieving the best results from integrating ...
Google offers two forms of stars in its search engine results: Seller ratings alongside Google AdWords. Organic stars generated from marked-...
This article looks at the best integration methods for displaying organic stars. On-Page Integration (Full Integration) and Reviews API (Customised Int...
Ensuring that your Feefo merchant page ranks well is essential for maximising your Search Engine Optimisation (SEO) and the visibility of your reviews to po...