eCommerce Plugins

The eCommerce widget will only display on your website once reviews have been received. For product reviews, the integration will only show once a review ...
If you opt to invite your historical customers to leave feedback during the eCommerce plugin registration process, then immediately after installation!  ...
After installing the eCommerce plugin widget, you may find that your page layout has changed. Unfortunately, this can sometimes happen. We have made e...
The design of the eCommerce widget can be modified in the Feefo Hub using 'Marketing > Service Reviews Widget'. There you can change the: Colour scheme ...
If you remove the Feefo Reviews app from your eCommerce account, it does not actually affect any of the code on your site. By re-installing the app you wi...
You can upgrade your free eCommerce Feefo account at any time by logging into the Feefo Hub and selecting the 'Upgrade' button at the top of the page. Al...
You can immediately stop emails being sent by your Feefo eCommerce plugin by logging into the Feefo Hub and accessing your campaigns page. From there you ...
If you’re having an issue with your eCommerce plugin, we would love the chance to sort it out and help you get the most out of using Feefo. Do contact us ...
This applies to the Shopify plugin. You will need to add three pieces of code to your Shopify site template. There is a one-click install and an inter...
This applies to the Shopify plugin. We retrieve orders in all statuses for the purpose of generating feedback requests but if any of the orders also h...
This applies to the Shopify plugin. Tags are used by Feefo merchants to define sales/product attributes for uploaded sales data allowing them to create sub...
This applies to the Shopify plugin. Although we guide you to place the product review stars where we see them being most effective for customers br...
This applies to the Shopify plugin. You can exclude certain products from the Feefo review request process so that when a customer purchases a...
This applies to the Shopify plugin. If you change the Shopify store theme after installing the Feefo Widget, you may find that the widget disappears. To ...
This applies to the Shopify plugin. We’re working on a one-click uninstallation process for Shopify, but for the moment, you will need to remove three pi...
This applies to the WooCommerce Plugin. Detailed instructions for installing the Feefo plugin can be found in the article WooCommerce Plugin. Unins...
This applies to the BigCommerce Plugin. To install the plugin, three pieces of code need to be added to your BigCommerce site template but different t...
Merchants using Magento 1.x can download and use the Flint Plugin to export sales data from Magento to Feefo automatically. The plugin will batch up sales...
Depending on the source, there are two methods of installing the Feefo_Reviews module. Method A If you purchased the extension for your account at the Mar...