TABLE OF CONTENTS

Legal Company Name

Feefo Holdings LTD


Address (Petersfield)

Feefo Barn Heath Farm,

Heath Rd E,

Petersfield

GU31 4HT


Address (London)

3rd floor News Building,

3 London Bridge St,

London

SE1 9SG


Number of Employees

115


Company Number

7191962


VAT Number

991228696


Company Statement

Vision

To inspire every brand to create a trusted experience with their customer


Mission

To deliver a solution that enables our clients to listen to and better understand their customers after every interaction by leveraging our platform to gather intelligent feedback and trusted insight. Brands can then turn those insights into action, improving performance and customer experience to build a valuable and lasting relationship


Objectives

  1. To become an integral and indispensable resource for every client; providing in-depth customer experience and insight tools that allow them to quickly learn from their customers and make meaningful change.
  2. To help every client to achieve a clear return on investment by ensuring that they are getting the most from the platform and the tools available to them.
  3. Continue to make Feefo the destination of choice for trusted feedback and insight, with ever-evolving technology, world class service and the ability to confidently support businesses of all sizes to achieve their objectives.


Turnover

2018: £12M

2019: £13.5M

(Financial year April - March)


Credentials / Awards

Queens Award for Enterprise Innovation - 2017

Google Premier Partner - 2018

Sunday Times Tech Track - 2017