Create highly focused reports by tagging your data. Tags can be included in your spreadsheets when uploading your sales data or product catalogues to Feefo. If you have multiple feedback campaigns set up on Feefo, you can also use tags to tell us which campaign you want the feedback request to be sent from.

How do I use sales and product tags?

The list below details the tags you can use within your sales data. Each tag key can only be applied once per sale and must be entered exactly as shown (in lowercase without spaces). Please make sure you use the correct tag, as sales tags can only be applied to sales and product tags can only be used for products when uploading product catalogues.

If you want to use multiple tags, use a comma to separate them.

For example:

saleschannel:phone,salesperson:Jane Williams

Every tag you use must include both a key and a value. The key is the tag itself, such as ‘hotel’, whereas the value (in this instance) helps define which hotel the customer booked. To ensure your tags work correctly, please use the format key:value. If a tag value contains a comma, square brackets [] must be added around the entire tag to ensure it’s read correctly by the system.

For example:

[department:CDs, Vinyl & Tapes]

Example Sale tag keys

area

branch

event

franchise

industry

linemanager

productline

salesperson

service

team

Example Product tag keys

category

carrier

colour

cruiseline

department

hotel

price

ship

tour

venue