As soon as you start using Feefo you’ll be given a unique Feefo Merchant Page. This is the home for all of your Feefo product and service reviews and the main landing page for customers when researching your brand. This will only be visible if your account is made public, and is a requirement if you would like us to enable Google Seller Ratings.


Visitors are able to filter all of your reviews by star rating or time period and sort them by ‘most recent’, ‘oldest’ or even ‘most helpful’.   


Your Feefo Merchant Page will display: 

  • All of your publicly collected Feefo product and service reviews (Positivenegative and indifferent)  
  • Your average star rating for your product and service reviews 
  • All of your own responses to previous customer reviews 
  • Your company name and logo 
  • A short company bio 
  • A link to your company page and social channels 

 

How to edit your Feefo Merchant Page brand profile 


It’s quick and easy to add your branding to your Feefo Merchant Page and get it looking it’s best for any potential customers checking out your reviews 


You can upload logosbanners and brand images which will appear on your Feefo Merchant Page as well as on your feedback request emails 


You can also add a short business description which should summarise your business to any potential customers and encourage them to click through to your own website 


Finally, you can link your social media profiles including Twitter, Facebook, Instagram and Pinterest.  

To edit your brand profile: 

  • Log in to the Feefo Hub 
  • Click on ‘Settings’ 
  • Click on ‘Brand Profile’ under the Feefo Reviews Page header 

 

How can customers find your Feefo Merchant Page? 


Your Feefo Merchant Page is your shop window for when customers are looking to find out more about your business, that’s why we make it easy to find. 


Consumers can easily find your Feefo Merchant Page by: 


  • Searching for your reviews in search engines such as Google 
  • Entering your business name in ‘Search Merchants’ on the Feefo website 
  • Clicking on any Feefo-supplied badges or reviews widget displayed on your website 

 

Improving the ranking of your Feefo Merchant Page 


Once you’re up and running, there’s plenty you can do to get your Feefo Merchant Page working even harder for you in search engines.  


Ensuring that your Feefo Merchant Page ranks well is essential for maximising your Search Engine Optimisation (SEO) and the visibility of your reviews to potential customers.  


Here are some valuable tips to help push your Feefo page up the rankings. 


Metadata 

The Meta title and Meta description of your reviews page must be right. Ensure your Metadata is up to scratch by including your business name and the term ‘reviews’ in both the Meta title and description of your Feefo merchant page. 


All of the Feefo merchant pages include default Meta content that follows best practice but if you would like to edit your defaults, please contact our Technical Team for further assistance. 


The default Meta title is set to: 


[Your Merchant Name] Reviews | [Your Merchant URL] reviews | Feefo 


The default Meta description is set to:  


[Your Merchant Name] Reviews. Find out what genuine customers have said about [merchantUrlStripped]. Real reviews from real people. 


Feefo widgets 


Link your Feefo badges and widgets directly to your Feefo Merchant Page. Adding the link from your homepage to your Feefo Merchant Page will strengthen the authority of the page.

Feefo offers a wide range of badges and widgets. For more details on the different styles visit the ‘Widget Gallery’ in the Marketing tab on the Feefo Hub 

Backlinks 

Any opportunity you have to link back to your Feefo Merchant Page will strengthen the domain authority with Google and other search engines.  


Backlinks can be established by adding a link to your Merchant Page URL in the following places: 

  • Blog posts 
  • Website pages 
  • Press releases 
  • Case studies 
  • Social media posts