Request parameter
Value
Required or optional
Default
Endpoints
Authentication required 
full_thread
enum
Optional
exclude
reviews
No

full_thread specifies whether subsequent exchanges between the customer and merchant should be included in the response.

Possible values are:

  • include
    Merchant replies and additional customer comments will be included within the response under reviews[].service.thread[] and reviews[].products[].thread[] where appropriate.
  • exclude
    Only the customer’s original feedback will be included in the response under reviews[].service.review and reviews[].products[].thread[].

An example Reviews API call using full_thread is:

https://api.feefo.com/api/version/reviews/all?merchant_identifier=example-retail-merchant&full_thread=include

Where:

  • version = the version of the API associated with the URL. See API Versions for the version number.
  • all = returns both service and product reviews.
  • merchant_identifier = the merchant's unique Feefo identifier, which in this example is example-retail-merchant.
  • full_thread = specifies whether subsequent exchanges between the customer and merchant should be included in the response. In this example, merchant responses and additional customer comments will be included within the response.

Full details about the API can be found at Reviews API (Customisable Integration).

Reviews API Parameter: full_threadReviews API Parameter: sort