Required or optional
empty_product_comments specifies how product feedback with no comments should be handled. Only valid where:
- mode = all
- mode = product
Possible values are:
Returns all product feedback where customer's have left comments. It also includes product feedback which does not have a comment too. Default values are not included.
Returns all product feedback with default text based on the corresponding rating (e.g. a 5 star review would have the comment 'Excellent') being assigned where a customer hasn't left a comment. The default text in reviews.products.review will be localised based on the merchant's language preferences, for example, if the language is defined as French, 'Good' will be localised to 'Bien'.
Returns all product feedback where customer's have left comments. Product feedback which does not have a customer supplied comment are not included. Default values are also not included.
- version = the version of the API associated with the URL. See API Versions for the version number.
- all = returns both service and product reviews.
- merchant_identifier = the merchant's unique Feefo identifier, which in this example is example-retail-merchant.
- empty_product_comments = determines if reviews with no comments are included. In this example, all product feedback will be returned, including the feedback where Feefo has added a default comment based on the star rating and those without comments added.
Full details about the API can be found at Reviews API (Customisable Integration).Reviews API Parameter: mediaReviews API Parameter: unanswered_feedback